About A1Travel

And Frequently Asked Questions

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Who is Chadwell Travel Ltd.?

Chadwell Travel Ltd. trading as A1Travel is an independent travel agency that has been established for over thirty years. Our mission is to provide you with impartial advice to enable you to book the holiday that specifically suits your requirements and budget. We are confident that we offer some of the most competitive prices on the market and as our staff have a wealth of knowledge on all destinations featured, we believe that we can provide you with an excellent one stop service in which to arrange all of your travel plans.

Can I trust you and is my money safe?

We are a member of the Association of British Travel Agents (ABTA). Our ABTA Number is 18930. All charter flights are licensed and bonded by the Civil Aviation Authority (CAA). We act as agents for licensed tour operators, in which case the relevant ATOL number is displayed with each flight shown. For your added protection we also hold an ATOL license ourselves, ATOL number 5287, and this protection extends primarily to customers who book and pay in the United Kingdom. In the unlikely event of our insolvency the CAA will ensure that you are not stranded abroad and will arrange to refund any money that you have paid to us for an advance booking. ATOL protection is NOT in place for No Frills Airlines and these flights are not covered by the CAA.

Are my personal details safe?

Chadwell Travel strictly adheres to the Data Protection Act, 1998. All personal details are stored securely in accordance with the guidelines laid out, and we will never release any of your personal information to third parties. You can verify that A1Travel trades in accordance with these guidelines by checking our application status at ?

Is it safe to book online?

Yes, when booking your holiday via our website, all of your personal and payment details are encrypted and transmitted to our secure servers. For your protection, when inputting your details please ensure that the Lock Symbol is enabled.

Is my booking governed by the Package Travel Regulations?

No, we are an Agent only. By making a reservation with Chadwell Travel Ltd. you accept that your contract lies with the various travel providers (Principals) used to make up your reservation and you are therefore bound by their booking conditions. None of the bookings we make for our customers that comprise of more than one element are classed as Package Holidays as defined by the Package Travel Regulations 1992 and the Civil Aviation Regulations 1995, Amended 2003. Chadwell Travel DOES NOT act as a Tour Operator or Principal.

ATOL Protected

Our holidays are ATOL protected so your money is completely safe.

ATOL protected.

ABTA Bonded

We are fully ABTA bonded for your financial protection.

ABTA bonded

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1st Floor, 516 High Road, Ilford, United Kingdom, IG3 8EG
  0208 548 3048
Mon-Fri 8am-11pm | Sat 9am-10pm | Sun 10am-10pm

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©2009-2017 Chadwell Travel ltd. Hotel Reviews © TripAdvisor 2017

a1travel.com, part of the Holiday Checker group, is an Independent Travel Agent. Our aim is to make the holiday experience a joyful one from the moment you make your first search. A1 Travel is a Member of ABTA (18930) and ATOL holders (5287).

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holidays and travel serviceslist on this website. Please ask us to confirm what is protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our bookings conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available *Potential savings. Charges may be made by certain low cost airlines which is not a charge by a1travel.com.

Free online debit card payments when paying in full and for new online bookings only. Credit cards charged at 2.5% - 3%. Low deposits subject to availability and selected dates & suppliers.

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This site uses cookies to improve your user experience. By using this site you agree to these cookies being set. Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. We may use third parties to issue our e-mail marketing. Third parties will not be allowed to use your personal information.